Updates

• RMS Live Release - September 2025
• New Enhancements - V11.25.80.50
• Changes to RMS Vault Access.

Charts

• Availability Chart
• Booking Chart
• To Do Chart
• Add Ons chart
• Charts Available in RMS
• Reservation Position List report

Dashboard

• Assign a Dashboard

General

• RMS Application
• Troubleshooting
• RMS terminology glossary
• Customise dashboards
• Email Domain Verification
• Logging in to RMS
• RMS 9+ Mobile features and login
• RMS System Status
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Help & Support

• How to Activate your RMS Customer Support Portal
• How to Submit a Ticket to RMS Customer Support
• How to View and Manage your Support Tickets
• Understanding RMS Help Centre Articles
• Allow RMS Staff Access
• How to Book Training with RMS
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Message Centre

• Archive Message Centre Conversations
• Message Centre
• Send a housekeeper message in Message Centre
• Online Critical Alerts in the Message Centre
• Reply to Guest Messages On the Go
• Send a staff message in Message Centre
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Operations

• Daily Procedures Guide: Hotel
• Daily Procedures Guide: Motel
• Daily Procedures Guide: Parks
• RMS Features for Campgrounds and Holiday Parks
• RMS Features for Hotels
• RMS Features for Motels

Reservations

• In/Out Movements
• Master Reservations
• Quick Quote
• Reservation Management
• Add a New Reservation
• Add a reservation from a guest profile
• Creating a Master Reservation
• Managing Master Reservations
• Overbooking strategy in RMS
• Pencil Reservations
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Setup

• Accounting
• Asset Management
• Category and Area
• Company
• Correspondence
• Configure field maintenance
• Contacts (Property Contacts)
• Guaranteed (Deduct) Allotments
• Payment gateways and PCI compliance
• Reasons lookup table
• RMS Go Live Checklist
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Tools

• Data Imports
• Change of Rate/Tariff Creation Method
• Recalculate Future Rates

Utilities

• Direct Payments
• Maintenance
• Meters
• New Day / Night Audit
• Out of Service
• Apply a bulk payment to multiple accounts
• Area Allocation Suggestion
• Auto Area Allocation
• Batch Invoice Utility
• Bulk Registration Card Utility
• Second Deposit Processing
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