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Send a housekeeper message in Message Centre

Overview

Housekeepers with access to the Staff Portal will have the ability to view and reply to any messages sent to them using the Message Centre in RMS.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
✎ Please note: Messages can be initiated from the Mesage Centre or the Staff Portal.


 

Guide

  1. Select the Message Centre icon.
  2. Navigate to the Housekeepers tab.
  3. Select Add Message.
    Annotated screenshot of the Message Centre in RMS highlighting the messages icon in the toolbar, the Housekeeper channel and the new message icon
     
  4. Select a Housekeeper.
  5. Select Proceed.
    Annotated screenshot of the Message Centre New Message window in RMS highlighting the selected housekeeper and the proceed icon
     
  6. Enter the Message.
  7. Select Send Message.
    Annotated screenshot of the Message Centre New Message window in RMS highlighting the message text and the send icon

The Housekeeper will receive the message in the Staff Portal.Annotated screenshot of the Staff Portal Messaging screen in RMS highlighting the received message and the Messaging menu item

Any replies from the Housekeeper will be visible in the Message Centre in RMS.Screenshot of the Message Centre conversation in RMS showing the housekeeper's reply to the message

 

 

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