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How to view Active Sessions for Current Users

How to View Active Users in RMS and End Their Active Sessions.

 

Information

Active Sessions enables System Administrators to review and manage the current active login sessions for users in RMS.

System Administrators can review the currently active User sessions and, if necessary, end a session to immediately revoke user access or free up a User licence.

The number of available User Licences on the property's RMS subscription will determine the number of total Active Sessions that are available to be used by any User setup in RMS.

Concurrent Sessions where the same User is logged in multiple times can be managed by System Administrators in the Security setup.

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This is 1 article in a series of 5

✎ Please Note: Some Users may not see or have access to the functions mentioned in this article. CLICK HERE to find out more.
★ Tip: Use the Auto Log Off function in RMS to automatically log users out of RMS when they have been inactive for a set period of time. 

 

Guide

In RMS, go to Setup > Users > Active Sessions.

  1. Review the Current User Sessions.
  2. (Optional) End a User Session, select the checkbox for a User(s) Session.

  3. Select the Kick icon used by an administrator to end a selected user's active RMS session. 'Kick' icon to end a user's session. 

    Screenshot of the Active Sessions screen in RMS showing a list of users currently logged in, their session details and the kick icon available to end a selected user session.

     

  4. Confirm your action. 

    Screenshot of the confirmation dialog in RMS asking the administrator to confirm that they want to kick the selected user from their active session.

     

  5. The user's login session will end with a notification that their session has expired.

    Screenshot of the notification message displayed to a user in RMS stating that their session has been ended by an administrator and they have been kicked out.
★ Tip: View the System Access Report for information on past user logins.
⚠ Warning: Ending a user session will log out the user with a pop-up notification that their session has ended.

< Previous Article:

  
Locked Out of RMS - User Limit Reached  

 

 

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