Information on User Licences in RMS and how to manage them.

Overview

User Licences specify how many active (logged in) Users can be signed into RMS simultaneously.

Limitations are not placed on the total number of User Profiles that can be created in RMS.

More Information

Normal User

Normal Users refer to User profiles setup in RMS, with access determined by the assigned Security Profile. These users can be setup as read-only if required.

An unlimited number of Users can be setup in RMS; the Normal User Licence only limits the number of these users that can be logged in at any one time.

Limited Access Users

Limited Access Users are User profiles setup in RMS and selected as 'Limited Access'.

These users can have access to view any area of RMS via an assigned Security Profile. Limited Users will see Reservations and Guest Profiles in a read-only state.

Limited Access Users can be used to free up Normal User licences for users who require access to other areas of the system, such as Reports, yet do not require the ability to work on Guests or Reservations.

How to View User Licences

In the side menu of RMS, go to Setup > Property Options > General Information.

1. Navigate to the 'Owner' tab.
2. Review the 'User Limits' section.
   

User Limit - Number of full access users that can be logged into RMS at any one time.

Limited User Limit - Number of users with limited 'read only' view access that can be logged in at any one time.

Max Concurrent Sessions Per User - Number of sessions a single user login can have active at any one time.

How to Change User Licences

The User Limits shown on the General Information screen reflect your current subscription and cannot be edited here. To change the number of User Licences available to your property, a System Administrator updates the licence count in RMS Billing, on the Subscription Details tab.

For the full step-by-step process, see the next article below.