Frequently Used Reports

RMS offers a wide range of valuable reports to help you effectively manage your property and track revenue. These reports are organized into three main categories:

  1. Financial Reports: These reports focus on the financial health of your property, offering insights into revenue, profitability, and financial performance. 
  2. Operational Reports: These reports provide details on the day-to-day operations of your property, helping you monitor occupancy rates, guest activities, and overall operational performance. 
  3. Other Reports: This category includes reports that do not directly fall into financial or operational categories but are still important for decision-making. 

Some reports give you a snapshot of daily operations, while others provide a more comprehensive view of financial performance over a longer period, such as a year. These reports are essential tools for managing your property efficiently, optimizing revenue, and improving guest satisfaction.

 

Financial Reports

Report Summary Revenue Calculation Used For
Audit Trail
Reports > Accounting
Record of every transaction processed for the specified Posting or Creation date. Financial Can be used to report on every transaction for a specific GL Account Code on a specified date.
Cash Transactions 
Reports > Accounting 
Breakdown of all processed Receipts & Refunds during the specified date range, grouped by payment type. Financial Used to tally daily takings for end of day settlements or shift closing.

Cash Allocation
Reports > Accounting

System records of all financial movements of Receipts in and out of Suspense to allocation against Charges on the accounts. Financial Used by financial teams for in depth analysis on specific financial allocation movements.
Debtors Ledger
Reports > Accounting
Comprehensive summary of all outstanding accounts. Financial Review outstanding accounts in debit or credit.
EOD
Reports > Night Audit
Overview of debtors position at the beginning and end of a specific date broken down by transactions, grouped by GL Acc Code and Receipts by receipt type. Financial Use as a financial overview of what occurred for the date financially.
Flash
Reports > Night Audit

Breakdown of Actual vs Budgeted Revenue for the selected date range in comparison to Month to Date and Year To Date for performance tracking.

Financial A statistics summary is also available and covers current date, month to date and financial (fiscal) year to date figures for Area Availability, Occupancy and Revenue.
Management Cash/Charge
Reports > Management > Financial
Revenue takings for a specified date range grouped by GL Account Code Grouping with GST/VAT breakdown where applicable. Financial Use Management Cash for Cash Accounting Revenue breakdown.

Use Management Charge for Accrual Accounting Revenue breakdown.
Night Audit
Reports > Night Audit
Overview of debtors position at the beginning and end of a specific date with movements for each of the three ledger types. Financial Use as an overview of the all debit and credit movements for the Advances Ledger, Guest Ledger & City/Accounts Receivable Ledger.

Optional additional pages include Charges Analysis, Receipts (Cash) Analysis & Property Statistics including some Operational Revenue.
Payment Gateway Settlement
Reports > Accounting
Overview of transactions processed in RMS via a payment gateway grouped by the gateway settlement date. Financial Use to consolidate payments taken in RMS via a payment gateway with the date monies settled into the property's bank account.

 

Operational Reports

Report Summary Revenue Calculation Used For
Area Income Summary
Reports > Management > Financial
Breakdown of performance by individual Area. Operational Track performance for individual Areas on Total Reservations, Nights Booked, Operational Revenue, Incidentals and Discounts with Averages and Occupancy.
Marketing
Reports > Management > Statistics
Targeted breakdown with three levels of groupings. Operational Track performance on occupancy and average rate for specific Companies, Travel Agents or Rate Types.

Can be used to provide insights when creating new promotions or sales.
Occupancy
Reports > Management > Statistics
Breakdown of Category performance over a specified date range including Average Length of Stay, RevPAR & RevPOR. Operational Track performance on occupancy and average rate as well as operational revenue.
Occupancy & Revenue Comparison
Reports > Management > Financial
Breakdown of Category performance over a specified date range with comparison to an alternate date range. Operational Use to compare performance of Operational Revenue and occupancy against previous years.

Performance breakdown by Category including Average Lead Time with performance variances.
Pace
Reports > Management > Statistics
Revenue and Room Night comparison report including variances compared to the previous year or previous two years. Operational Review room revenue trends compared to previous operating periods.
Includes a graph for date ranges greater than one month.
Projected Forecast
Reports > Management > Statistics
Projection of expected Operational Revenue for the remainder of the current month and the next 6 months. Operational

See what occupancy and revenue is projected as of the current point in time.

Can be generated for a specified date range including a daily breakdown.

 

Other Reports

Report Summary Used For
Arrival List
Reports > Daily

Displays all reservations with an Arrive Date within the selected Date Range.
Used to review all reservations arriving on the specified dates.
Departure List
Reports > Daily
Displays all reservations with a Departure Date within the selected Date Range. Used to review all reservations departing on the specified dates.
Guest Audit Trail
Reports > Management > Guests
Breakdown of all newly created guest profiles or modifications made during a specified date range. Can be used to audit changes made to guest records.
Housekeepers
Reports > Daily
Displays all Housekeeping Tasks for the selected Date Range. Can be used with the Housekeeping Roster to provide housekeepers with their task list for the day.
Made/Modified
Reports >  Management > Reservations
Summary of all reservations made or modified during the specified date range with a number of filtering options. Use to see all newly created or modified reservations that occurred on a particular day.

Reservation Audit Trail
Reports > Management > Reservations
Recorded reservation changes for a specified date range. Can be used to audit changes made to reservations during a specified period of time.
Reservation List
Reports > Daily
Displays all reservations with a Reservation Stay Date, Arrive Date or Depart Date within the selected Date Range. Used to review all reservations in-house, arriving or departing on the specified dates.
Can be used to identify reservations subtracting from availability that do not have an Area allocated.
System Access
Reports > Management > Security
Log of user logins for a specified date range. Can be used to audit user access to RMS.
Security Profile Audit Trail
Reports > Management > Security
Log of modifications to Security Profiles and allocation of profiles to Users.
Can be used to audit user access changes in RMS.
User Audit Trail
Reports > Management > Security
Report on actions by a user during a login session in RMS. Can be used to audit user actions.

 

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