Information on the integration between RMS and Pricepoint, including how to activate the module, request API credentials, and complete the connection setup.

Overview

Pricepoint is an AI-powered revenue management partner that automatically adjusts room rates in real time based on demand, booking trends, local events, and competitor pricing. Once activated in RMS, the Pricepoint team uses the supplied RMS Client ID and Webservice Password to establish the connection from their side and configure data flow between the two systems.

The goal is to ensure that a property is always offering the right price at the right moment, without requiring hotel managers to manually review and update rates.

When connected to RMS, Pricepoint reads live availability, rate, and reservation data from the property and pushes optimised price recommendations back into RMS. This allows properties to maintain competitive, data-driven pricing while continuing to manage day-to-day operations within RMS.

The integration uses the RMS REST API for all data exchange.

Typical Customer Profile

Pricepoint is designed for independently managed properties and privately held property groups, including hotels, hostels, bed and breakfasts, and motels. Properties typically range from 10 to 350 rooms or beds, operate on a cloud-based property management system, and maintain a presence on Online Travel Agents (OTAs).

While the size of the property is not the key qualifier, properties with more units tend to see a more immediate impact from AI-driven dynamic pricing.

Supported Functionality

When connected to RMS, Pricepoint supports:

• AI-driven dynamic pricing based on demand, booking trends, local events, and competitor data
• Automated rate adjustments pushed back to RMS via the REST API
• Reading of live availability so that pricing decisions reflect current inventory
• Reading of new, modified, and cancelled reservations for pricing intelligence and reporting
• Reporting dashboards that help properties review performance, pricing decisions, and revenue outcomes

How the Integration Works

• Pricepoint securely connects to RMS using the RMS REST API.
• During onboarding, Pricepoint loads the property's room types, rate plans, and historical booking data to train the AI pricing model.
• Once live, Pricepoint reads real-time availability, rate, and reservation updates from RMS.
• The Pricepoint AI calculates optimised price recommendations and pushes rate adjustments back into RMS via the REST API.
• Property users continue to manage reservations, guests, and transactions within RMS as normal.

What the Integration Enables

With Pricepoint connected to RMS, properties can expect:

• Automated, real-time rate optimisation without manual rate updates
• Pricing that responds to demand, booking pace, local events, and competitor rates
• Visibility of pricing performance and revenue outcomes through Pricepoint reports
• Reduced time spent on manual rate management, allowing staff to focus on guest experience

Before you begin

Before connecting Pricepoint, make sure you have an active or planned subscription with Pricepoint, access in RMS to activate modules from the Module Market and submit a support ticket to RMS Customer Support.

Data Exchanged Between RMS and Pricepoint

The table below summarises the data exchanged between RMS and Pricepoint through the REST API.

For example, when occupancy or market conditions change, Pricepoint can use live RMS rate and inventory data to recommend pricing updates.

RMS Setup Requirements

To enable the Pricepoint integration, the following must be in place:

• The Pricepoint module must be activated on the property.
• RMS client credentials must be provided to Pricepoint (RMS Client ID and Webservice Password).
• Room types and rate plans in RMS must be configured and accurate, so that Pricepoint can correctly map the property's inventory.

How to Connect Pricepoint

1. Activate Pricepoint Integration Module
   Go to the Module Market and activate the Pricepoint integration module.

2. Request API Credentials
   Once the module has been activated, submit a support ticket to the RMS Customer Support team to request the following:

   1. RMS Client ID

   2. Webservice Password

3. Complete Setup
   Provide the credentials to the Pricepoint team to complete configuration and testing.

Pricepoint Support

If you encounter issues

If activation fails or the Pricepoint module is not visible in the Module Market, raise a support ticket through the RMS Help Centre. For Pricepoint-specific issues, contact the Pricepoint team directly using the contacts below.

For demonstrations, onboarding, or product support, contact Pricepoint directly.

Customer Support: support@pricepoint.co / +1 438 500 9216
Technical Contact: dev@pricepoint.co
Sales Contact: contact@pricepoint.co / +1 929 521 6382
Website: https://www.pricepoint.co/