How to set the status of an allocated Housekeeping Task to 'Not Required' using the Staff Portal by RMS.

Overview

The Staff Portal connects the Property directly with Housekeepers and other staff, simplifying management tasks.

Housekeepers setup with login details can view and manage their allocated tasks including recording a DND or task not required, setting an Area to Clean status and communicating directly with the Property.

Reasons can be configured to cover all cases where a Task may not need completion, such as guest preference or already cleaned but not recorded.

Properties will need to allocate tasks to Housekeepers using the Housekeeper Roster or Clean Screen Task View.

Users logged in on a touchscreen device can swipe right on a task to shortcut to the 'Not Required' button

Guide

Log into RMS with a Housekeepers Login.

1. Select 'Housekeeping'.
   
    
2. Select the Incomplete Task.
   
    
3. Select 'Not Required'.
   
    
4. Select the Reason.
5. Select 'Agree' to confirm.
   

The Housekeeping Task will now be updated to 'Not Required' status and display in the 'Completed Tasks' list.