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Mark a task complete in the Staff Portal

Housekeeping Tasks can be assigned to Housekeepers; those staff members can mark their assigned tasks as 'Completed' using the RMS Staff Portal.

 

Overview

The Staff Portal connects the Property directly with Housekeepers and other staff, simplifying management tasks.

Managing Housekeeping in the Staff Portal requires properties to be using Housekeeping in RMS, including Housekeeping Tasks and Housekeepers, as well as optional setup for Bed Configuration and Linen.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

★ Tip: Tasks marked 'Complete' in the Staff Portal will display the status against the task on the Task view of the Clean Screen in RMS.

 

Guide

Log in to RMS with a Housekeeper Login.

  1. Select 'Housekeeping'.
    RMS Staff Portal home screen on a mobile device showing menu tiles with the Housekeeping tile highlighted.
     
  2. Click the In Progress Task.
    Housekeeping task list in the Staff Portal displaying tasks grouped by status with at least one task labelled In Progress tapped or highlighted.
     
  3. Select the 'Stop' button.
    Housekeeping task detail screen showing task information and a prominent Stop button used to mark the task as completed.
     
  4. Select 'Agree' to confirm.
    Confirmation pop up asking the housekeeper to confirm stopping or completing the task with Agree and Cancel buttons.
     
  5. To view Completed Tasks, click on the 3 dots.
  6. Select Completed Tasks.
    Housekeeping screen with a three dots menu opened and a Completed Tasks option highlighted to switch from incomplete to completed task view.
     
  7. The Completed Tasks are listed here with the name of who set the task to Completed. 
    Click on the 3 dots again to go back to the Incomplete Tasks. 
    Completed Tasks list in the Staff Portal showing tasks marked as completed along with the name of the housekeeper who completed each task and a three dots menu icon to return to incomplete tasks.

 

 

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