How to set and remove 'DND' (Do Not Disturb) for a Housekeeping Task via the RMS Staff Portal.

Overview

The Staff Portal connects the Property directly with Housekeepers and other staff, simplifying management tasks.

Housekeepers setup with login details can view and manage their allocated tasks, including recording a DND or task not required, setting an Area to Clean status and communicating directly with the Property.

Reasons can be configured to cover all cases where a Task may not need completion, such as guest preference or already cleaned but not recorded.

Properties will need to allocate tasks to Housekeepers using the Housekeeper Roster or Clean Screen Task View.

Housekeepers can use the 'DND' status to indicate they were unable to complete an allocated task due to the 'Do Not Disturb' sign on a door.

Users logged in on a touchscreen device can swipe right on a task to shortcut to the 'DND' button.

Apply Do Not Disturb

Log in to RMS with a Housekeeper Login.

1. Select 'Housekeeping'.
   
    
2. Select the Incomplete Task.
   
    
3. Select 'DND'.
   
    
4. Select 'Agree' to confirm.
   

Remove Do No Disturb

Log into RMS with a Housekeepers Login.

1. Select 'Housekeeping'.
   
    
2. Select the Menu.
3. Select 'Incomplete Tasks'.
   
    
4. Swipe Right on a DND task.
   
    
5. Select 'Remove DND' or 'Not Required'.