Correspondence & Communications

• Emails & Form Letters
• SMS and Text Messaging
• Attach a Document to a Reservation
• Correspondence Attachments
• Delete Guest Correspondence
• Delete Reservation Correspondence
• Correspondence - Received In
• Send correspondence from a guest profile
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Guest Merge

• Auto Guest Merge
• Merge duplicate guest profiles
• Merge Guest Profiles on the Guest Search screen

Guests

• Accessing an Enterprise Guest Account
• Add a contact to a guest profile
• Add a photo to a guest profile
• Add a Trace to a Guest Profile
• Add Classifications to a Guest Profile
• Adding a Guest to Banned List
See all 15 articles

Housekeeping

• Information
• Reports
• Setup
• Use

Portals

• Corporate Portal
• Gift Cards
• Guest Portal
• Owner Portal
• Staff (Housekeeping) Portal
• Portal Passwords - Add or Change Password
• Portals Available with RMS

Traces

• Company traces
• Traces in RMS