Skip to main content
Submit a Ticket

How can we help?

Display the Hold tab on reservations

How to display the Hold tab on reservations in RMS.

 

Overview

The Hold tab on the Reservation Screen enables properties to view and manage Holds placed on a reservation.

Holds are used for FIFO (Fly in, Fly out), student accommodation or other operations, where an Area remains assigned to a Guest, and they go off-site for lengths of time.

★ Tip: Selecting the option 'Don't Update Housekeeping Schedules' will maintain any scheduled Housekeeping Tasks during a Hold period.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

 

Guide

In the side menu of RMS, go to Setup > Property Options > General Information.

  1. Navigate to the 'Reservation Defaults' tab.
  2. Select the checkbox 'Show Hold Tab'.
    Select the checkbox 'Don't Update Housekeeping Schedules' (Optional).
  3. Select 'Save/Exit'.
    General Information screen in RMS on the Reservation Defaults tab showing checkboxes for Show Hold Tab and Don't Update Housekeeping Schedules, with a Save/Exit button to apply the settings so the Hold tab appears on the Reservation screen.
★ Tip: After saving changes to setup, Users should log out of RMS and then log back in to ensure the database updates and reflects the modifications

 

 

Was this article helpful?

We're sorry to hear this article was not helpful, please let us know why here, so we can make it better.

Thanks for the positive feedback! We'd love to hear more, let us know here.

Return to top

Related articles

Comments

0 comments

Please sign in to leave a comment.

Contact us