How to Search for an existing BIG4 member on a reservation in RMS.
Overview
BIG4 properties using RMS can follow this guide to look up an existing BIG4 member on a reservation.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Guide
In the side menu of RMS, go to Reservations > Make Reservation.
- Select 'Options' on the Guest Details.
- Select 'BIG4 Member'.
- Enter the Member Number or Guest Details.
- Select 'Lookup'.
- Select the Member.
- Exit.
Visual Guide
In the RMS Side Menu, go to Reservations > Make Reservation
Select 'Options' on the Guest Details.
Select 'BIG4 Member'.
Enter the Member Number or Guest Details.
Select 'Lookup'.
Select the Member.
Select 'Exit' to return to the Reservation.
The Guest Details will be pre-filled using the information on the selected BIG4 member.
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