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Activity Report for Guest Loyalty by Points

Reporting on Guest Loyalty by Points activity in RMS.

 

Overview

Guest Loyalty by Points is an optional module that offers a loyalty points program, which can be managed within RMS.

The loyalty program is a points system that can have point Accrual, Redemption, and Depreciation tailored to suit the property's requirements.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Guide

In the side menu of RMS, go to Reports > Loyalty > Activity Report.

  1. Select the required Date Range.
  2. Select 'Build'.
    RMS Guest Loyalty Activity Report screen showing filters for Date Range and other options at the top, the Build button highlighted, and a generated report table below listing loyalty transactions with columns such as Transaction Date, Description, Original Amount, Transaction Value, Transaction Type, Redeemed, Campaign ID, Campaign Name, RMS Adjustment, RMS User, Additional Information, Account Code, Card Number, Guest First Name, Guest Last Name, and Guest Email Address.
     

More Information

The Activity Report will include:

  • Transaction/Action Date
  • Description
  • Original Amount
  • Transaction Value
  • Transaction Type (Points or Money)
  • Redeemed
  • Campaign ID
  • Campaign Name
  • RMS Adjustment
  • RMS User
  • Additional Information
  • Account Code
  • Card Number
  • Guest First Name
  • Guest Last Name
  • Guest Email Address

 

 

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