Setup a Direct Debit on a Guest Profile in RMS. 

Overview

Direct Debits are an automatic transaction to deduct a pre-determined amount of funds from the nominated bank account or credit card.

Direct Debits must be setup on a Guest Profile in RMS, enabling Users to:

• Charge a Bank or Credit Card Token automatically through RMS Pay
• Charge a Bank or Credit Card Token automatically through a Payment Gateway
• Generate an EFT file that can be uploaded to the merchant bank account to process the payments from all selected guests' accounts.

Direct Debits in RMS can be used to manage long-term rental payments, recurring tenancy rental payments or owner charges.

Once Direct Debit information is setup on the Guest Profile, payments can be made using the Direct Payment Utility or for Owner Accounting.

Direct Debits can be configured for individual Bank details for each Account Type, to meet guest payment requirements.

Only one set of Bank details can be assigned per Account Type. If changes are required, the current configuration must be edited.

Direct Debit Options

• Current Account Balance (Up to and Including the Accounting Date)
  Will debit any unpaid charges dated before and including today's date.  
• Full Account Balance (Including Future Dated Transactions)
  Will debit the full balance of the account regardless of the transaction charge date.
• Agreed Debit Amount
   Will debit this amount regardless of the balance of the account.
• Max Debit Amount
  Will debit the Balance of the account up to this amount, which may result in the account still having an outstanding balance.

• Select the Direct Debit Day of Month (Optional)
  This allows you to select an agreed-upon day of the month for processing via the Direct Payment Utility
• Select the Direct Debit Grouping (Optional)
  This allows you to Group Direct Debit runs together for ease of processing via the Direct Payment Utility

Add Bank Details for Direct Debit

Open the Guest Profile in RMS.

1. Navigate to the 'Banking' tab.
2. Select 'Add'.
   
    
3. Enter the Bank Details.
   (All fields must be completed.)
4. Select the Account For.
   Select Add For All Accounts (Optional).
5. Select Activate Direct Debit.
6. Select the Account Balance or Amount option.
   Select Day of Month (Optional).
   Select Direct Debit Grouping (Optional).
7. Select 'Save\Exit'.
   

Add a Credit Card Token for Direct Payment

Open the Guest Profile in RMS.

1. Select CC Token.
   
    
2. Select 'Add'.
   
    
3. Enter details for Card Number, Expiry Date, Name, and Security Code.
   (Display will vary, depending on the Payment Gateway in use).
4. Select Save Details.