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Direct Payments - Charge Credit Card

Bulk process credit card payments in RMS.

 

Information

The Direct Payments utility, when used to charge credit cards, enables bulk payment processing using existing Credit Card Tokens on the Guest Profile.

The Direct Payments utility is available to process bulk payments from multiple accounts using an existing CC Token.

Accounts will only be included in results on the Direct Payments utility if the Reservation Account is in debit, there is a valid CC Token on the Guest Profile, and 'Activate Direct Debit' is selected on the 'Banking' tab of the Guest Profile.

✎ Please Note: A Payment Gateway is required to process payments on Credit Cards in RMS.  The Direct Payments utility will use the Transaction Fees configured in your Payment Gateway.

 

✒ Please Note: RMS has multiple Direct Debit functions. Select the option that matches your property setup:

  • Direct Debit Setup (Guest Profile) - Configure bank account or saved card details on a Guest Profile to enable automated payments.
  • Direct Debit (Bank File) - Generate an EFT file to upload to your merchant bank; the bank processes payments from guest bank accounts. Available to all properties.
  • Direct Debit via RMS Pay - Charge a guest's saved payment token directly through RMS Pay in real time. UK properties: includes BACS Direct Debit (being phased out).
  • Charge Credit Card (Payment Gateway) - Bulk charge guest credit card tokens in real time using an existing third-party payment gateway.
  • Direct Debit via GoCardless - Collect payments directly from a guest's bank account using an authorised GoCardless mandate. Currently available in Australia and New Zealand.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Use

In the RMS side menu, go to Utilities > Direct Payments > Charge Credit Card.

  1. Select the Account Types
    Select Guest Accounts to include Guest Accounts in the Direct Debit run. (Optional)
  2. Select the Direct Debit Grouping. (Optional)
  3. Select the Balance As Of Date or Day of Month Payable.
    (The 'Balance As Of' date is a single date option.)
  4. Select the Search icon used to retrieve all eligible accounts for bulk credit card charging. 'Search' icon.
  5. Review the information and select the checkbox for the Guests you want to process.
  6. Select the Process icon used to submit the selected accounts for bulk credit card payment via stored CC Tokens. 'Process' icon.
    The selected Account Balances will be processed using the CC Token on the associated Guest Profile via the connected Payment Gateway.
RMS Direct Payments – Charge Credit Card screen showing filters for Account Types, Direct Debit Grouping, Balance As Of Date and Day of Month Payable, with a results table listing guest accounts that have debit balances and valid CC Tokens. Checkboxes are ticked for selected guests, and the Process icon is highlighted to bulk charge their credit cards via the connected payment gateway.

 

 

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