Bulk process direct debit payments in RMS.
Information
The Direct Payments utility for direct debits enables the generation of an EFT file that can be uploaded to the merchant bank account to process the payments from all selected guests' accounts.
Direct Debits are an automatic transaction to deduct a pre-determined amount of funds from the nominated bank account.
Direct Debits can be setup on a Guest Profile in RMS, enabling users to generate an EFT file that can be uploaded to the merchant's bank account to process payments from all selected guests' accounts.
Direct Debits in RMS can be used to manage long-term rental payments, recurring tenancy rental payments or owner charges.
✒ Please Note: RMS has multiple Direct Debit functions. Select the option that matches your property setup:
- Direct Debit Setup (Guest Profile) - Configure bank account or saved card details on a Guest Profile to enable automated payments.
- Direct Debit (Bank File) - Generate an EFT file to upload to your merchant bank; the bank processes payments from guest bank accounts. Available to all properties.
- Direct Debit via RMS Pay - Charge a guest's saved payment token directly through RMS Pay in real time. UK properties: includes BACS Direct Debit (being phased out).
- Charge Credit Card (Payment Gateway) - Bulk charge guest credit card tokens in real time using an existing third-party payment gateway.
- Direct Debit via GoCardless - Collect payments directly from a guest's bank account using an authorised GoCardless mandate. Currently available in Australia and New Zealand.
Use
In the Side Menu of RMS, go to Utilities > Direct Payments > Direct Debit (Bank File).
- Select the Account Types
Select Guest Accounts to include Guest Accounts in the Direct Debit run. (Optional) - Select the Direct Debit Grouping. (Optional)
- Select the As Of Date.
This is for the Balance of the account as of this Date - Select the checkbox 'Invoiced Transactions Only'. (Optional)
This will only display accounts with an outstanding balance that have been invoiced. - Select the Receipt Date.
This will be the Receipt Date Posted on the account. - Select 'Include Self Balancing Item'. (Optional)
Required by some financial institutions. - Select 'Create Separate Line for Each Transaction'. (Optional)
This will itemise each transaction instead of totalling them into one transaction per account. - Select 'Bank Process Date Same as Receipt Date'. (Optional)
This will set the 'Date Banked' field on the Direct Credit Receipt in RMS to match the selected Receipt Date. - Select 'Use Owner Banking Details' (Optional)
This will replace the Guest's Bank Account details with the Bank Account details of the Owner of the Area. - Select the
'Search' icon.
- Review the information and select the checkbox for the Guests you want to process.
- Select the
'Process' icon.
Processing will result in 'Direct Credit Receipts' being posted to the selected accounts.
After Processing, a file will be downloaded which can be imported into the property's merchant bank account to complete the direct debits.
Recreate File
Should you need to recreate the bank file, you can do this by,
- Selecting the History
icon
- Between the previous bank file number
- Select Recreate File
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