Overview

• Soft Close is a Length of Stay Restriction that determines the minimum reservation period using all reservation stay dates. 
• Reservations with a stay date that falls within a Soft Close period will have the longest length of stay restriction applied.
• A Length of Stay Restriction set in the Control Panel will override any setup on the Rate.
• Minimum Length of Stay on Arrival (MLOS) determines the minimum reservation period based on the selected Arrive Date for the reservation.
• An Occupancy benchmark can be set to only apply the length-of-stay restriction if the Occupancy is at the entered value. 
• The Occupancy Calculation Rule for the property will be used to determine the occupancy.
• RMS will use the newest record when more than one exists for the same date and Restriction Type.

Guide

1. Go to Charts > Rate Manager.
2. Select the Control Panel.
    
3. Select Add.
4. Select the Restriction Type as Any Day within Stay (Soft Close).
5. Click Next.
   

★ Tip: Select the icon to set a Restriction Type as a favourite.

6. Select a Property.
7. Select a Date Range or select the checkbox Set Permanently.
8. Select the checkbox for Days of the Week (Optional).
9. Enter the Minimum Length of Stay.
10. Enter an Occupancy Level (Optional).
    Please note: Occupancy-based restrictions use your existing occupancy configuration. For more details, see Occupancy Calculation Rule.
11. Select Ignore existing MLOS with higher value.
    If this is ticked, the new Soft Close restriction will not apply to any rate type that currently has a higher MLOS restriction already in place.
12. Click Next.

★ Tip: Select the 'Add' icon to add Multiple Date Ranges.

13. Select the Categories.
14. Click Next.
     

15. Select the Rate Type.
16. Click Save/Exit.