Details and setup options for applying a Closed to Departure restriction to prevent guest check-outs on selected dates.

Overview

Closed to Departure is a restriction that allows reservations to stay in the house on the selected dates, without allowing departure on that date.

Closed to Departure prevents the reservation Depart Date from being set to the selected date and allows reservations to stay or arrive on that date.

The ability to use a Closed to Departure with a connected channel is dependent on the Channel.

An Occupancy benchmark can be set to only apply the closed-to-departure restriction if the Occupancy is at the entered value. 

The Occupancy Calculation Rule for the property will be used to determine the occupancy.

Closed to Arrival is a restriction that allows reservations to stay in the house on the selected dates without allowing arrivals on that date.

Soft Close is a Length of Stay Restriction that determines the minimum reservation period using all reservation stay dates.

Minimum Length of Stay on Arrival (MLOS) determines the minimum reservation period based on the selected Arrive Date for the reservation.

Stop Sell closes availability and prevents reservations from being made for the selected dates.

RMS will use the newest record when more than one exists for the same date and Restriction Type.

★ Tip: Select the icon to set a Restriction Type as a favourite.

Guide

In the side menu of RMS, go to Charts > Rate Manager.

1. Select 'Control Panel'.
   
    
2. Select 'Add'.
   
    
3. Select the Restriction Type as 'Closed to Departure'.
   
    
4. Select a Property.
5. Select a Date Range or select the checkbox 'Set Permanently'.
   (Select the 'Add' icon to add Multiple Date Ranges) (Optional).
   Select the checkbox for Days of the Week (Optional).
   Enter an Occupancy benchmark (Optional).
   Please note: Occupancy-based restrictions use your existing occupancy configuration. For more details, see Occupancy Calculation Rule.
6. Select the checkbox for a Channel.
7. Select 'Next'.
   
    
8. Select the checkbox for a Category.
9. Select 'Next'.
   
    
10. Select the checkbox for a Rate Type.
11. Select 'Save/Exit'.