Learn how to enable and use the Allow Split Rate feature to divide reservation charges across guests or companies.  

Overview

The Allow Split Rate feature enables reservation charges to be divided between guests or companies on the same reservation. You can allocate charges by percentage or by specific dollar amounts, making it flexible for different billing requirements.

Information

• Purpose: Distribute the total reservation rate across guests or companies.
• Examples:
  • Two guests sharing a room and splitting costs 50/50.
  • Corporate booking where the company pays 70% and the guest pays 30%.
• Impact:
  • Accounts and Invoices reflect the correct allocation per guest.
  • Simplifies billing for shared reservations.

Guide

Enable Allow Split Rate

1. Navigate to Setup > Accounting > Accounting Options.
2. Navigate to the Rent & Rate Options tab.
3. Select the checkbox Allow Split Rate.
4. Click Save/Exit.
   
    

Apply Split Rate on a Reservation: Examples

In this section, we’ll show two examples of how to apply Split Rate.

Scenario 1: Two friends share a room for $200 per night. 

Guest A pays 50% ($100), Guest B pays 50% ($100).

1. Open the Reservation
2. Navigate to the Split Rate section of the reservation.
3. Highlight the guest with the guest account and click the pencil icon to divide reservation charges across guests.
4. Allocate the charges each guest will be responsible for.
   • Example: Guest A = 50%, Guest B = 50%.
   • If you enter $100 for Guest A, the system will automatically update Guest B to $100 when the total accommodation is $200.
5. Click Save & Exit
   
    
6. Confirm the total allocation matches the full reservation amount.
   
    
7. To review the accounts, navigate to Reservation Details.
8. In the Account column, click on Active Accounts.
9. Review the balance on screen to confirm each account.

10. Click on the account number to view the guest account and confirm the correct allocation.

    

    • Example Guest A:
      
       
    • Example Guest B:
      
       

Scenario 2: Corporate booking for $500.

The company pays 70% ($350), the Guest pays 30% ($150).

1. Open the reservation in RMS. 
2. Confirm that the Company has been applied to the reservation.
3. Verify billing details: 
   •  Click Bill to the Option to confirm the correct billing setup.
     
      
4. Navigate to the Split Rate section of the reservation. 
5. Highlight the Guest/Company with the appropriate account type and click the pencil icon to divide reservation charges.
6. Allocate the charges each company/guest will be responsible for:
   • Example: Company (Accomm) = 70%, Guest (Extras) = 30%.
   • If you enter $350 for Company (Accomm), the system will automatically update Guest (Extras) to $150 when the total accommodation is $500
7. Click Save & Exit
   
    
8. Confirm the total allocation matches the full reservation amount.
   
    
9. Review the Account to ensure charges are allocated correctly.
10. Navigate to Reservation Details.
11. Click the Money Bag icon to confirm allocation.
12. Ensure the correct tab is selected:
    • Company Charges on Accomm Tab (70% or $350):
      
       
    • Guest Charges in Extras Tab (30% or $150):