Overview
The Security Profile a User has assigned to them determines which menu items they see and which functions they can perform whilst logged into RMS.
Allowing Users to access and send correspondence from reservations will enable a smooth and professional experience for guests, while keeping all sent correspondence visible within the reservation.
Additional Security Profile options related to Reservations will determine what interactions a User can have with the reservation they are viewing.
Additional Information
Click HERE for instructions on setting up Security Profile access to Form Letters and SMS Templates to send out of RMS.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: After saving changes to Security Profiles, Users should log out of RMS and then log back in to ensure the database updates and reflects the modifications.
Guide
In the side menu of RMS, go to Setup > Users > Security Profiles.
- Select an existing Security Profile and choose 'Edit'.
- Expand the 'General' Function Menu.
- Select 'Allow' on the 'Allow Access to Sending Correspondence' function.
- Select 'Save/Exit'.
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