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In/Out Movements: Process No Shows

Process No Show reservations on In/Out Movements in RMS.

 

Overview

The In/Out Movements screen serves as a central hub for managing reservations, including those marked as Arriving, Departing, In-House, Cancelled, or No Show.

Process No Shows on In/Out Movements enables efficient processing of reservations that did not arrive on their booked date or make alternative arrangements without opening individual reservations.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Guide

In the side menu of RMS, go to Reservations > In/Out Movements.

  1. Set the 'Date Range'.
  2. Select the Reservation View 'Expected Arrivals'.
  3. Select the required No Show Reservations.
  4. Select the 'Reservation' icon.
  5. Select 'Process No Shows'.
    Annotated screenshot of the In/Out Movements screen in RMS showing Expected Arrivals with the actions menu open and Process No Shows highlighted
     
  6. Select if the No Show Fee option will be applied.
    Annotated screenshot of the RMS confirmation dialog asking whether to apply a No Show Fee, with the Yes button highlighted

 

 

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