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Travel Agent charge redirection

Travel Agent Charge Redirection enables diverting charges to a predetermined Reservation Account Type when the Travel Agent and Rate Type are selected on a Reservation.

 

Overview

Travel Agent Charge Redirection directs charges to a set Reservation Account Type when a Travel Agent and Rate Type are chosen on a Reservation.

Charges can be redirected for Rates, Rate components (including Additionals, Packages, Rate Type Tax), Sundries, Sundry Groupings, and Exclusive Taxes to the selected Account Type.

Reservation Account Types depend on the Property's Accounting Options.

Charge Redirection to a Guest Account must be set directly on the Reservation.

Charge Redirection can be applied to any or all Rate Types available to the Travel Agent.

Individual Rate components like Additionals, Packages, and Rate Type Tax can be redirected to specific Reservation Account Types.

Sundries or Sundry Groupings can also be redirected to the chosen Reservation Account Type.

Exclusive Taxes can be separately redirected from Rate Type Tax to the selected Account Type.

The selected Bill To determines who pays and includes transactions redirected by Travel Agent Charge Redirection.

The Bill To applies to the Reservation Account on initial Reservation creation using the following hierarchy.

  Reservation Account Bill To  
  Payment Mode  
  Company Rate Type Bill To  
  Company Bill To  
  Travel Agent Bill To \ Channel Bill To  
Default Bill To
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: Ensure 'Allow Charge Redirection' is enabled in Accounting Options to make the Charge Redirection tab available during Company setup.

 

Guide

In the side menu of RMS, go to Setup > Travel Agent.

  1. Select 'Edit' on an existing Travel Agent.
    Screenshot of the Travel Agent list in RMS showing multiple agents with one agent highlighted and the Edit option selected to open the Travel Agent for charge redirection setup.
     
  2. Navigate to the 'Charge Redirection' tab.
  3. Select 'Add'.
    Screenshot of the Travel Agent profile in RMS on the Charge Redirection tab highlighting the Add button used to create a new charge redirection rule for the selected agent.
     
  4. Select a Rate Type.
  5. Select Allocate.
  6. Select a Redirect Option.
    Screenshot of the Charge Redirection setup window in RMS showing a selected Rate Type, the Allocate button and the list of Redirect Options, including Rate, Sundry, Sundry Grouping and Tax.
     

Rate

  1. Select the Reservation Account Type for the Rate.
  2. Select the Reservation Account Type for Additionals.
  3. Select the Reservation Account Type for Packages.
  4. Select the Reservation Account Type for Rate Type Tax.
  5. Select 'Save/Exit'.
    Screenshot of the Rate redirect configuration in RMS showing drop-down fields to select Reservation Account Types for Rate, Additionals, Packages and Rate Type Tax before saving the charge redirection rule.
     

Sundry

  1. Select a Sundry Charge.
  2. Select a Reservation Account Type.
  3. Select 'Save/Exit'.
    Screenshot of the Sundry redirect configuration in RMS showing a Sundry Charge selection field and a Reservation Account Type field used to redirect that sundry’s charges to a specific reservation account type.
     

Sundry Grouping

  1. Select a Sundry Grouping.
  2. Select a Reservation Account Type.
  3. Select 'Save/Exit'.
    Screenshot of the Sundry Grouping redirect configuration in RMS showing a Sundry Grouping selection field and a Reservation Account Type field used to redirect all sundries in that grouping to the chosen reservation account type.
     

Tax

  1. Select a Rate Type Tax.
  2. Select a Reservation Account Type.
  3. Select 'Save/Exit'.
    Screenshot of the Charge Redirection grid in RMS showing allocated Rate Types such as Promo Rate and Daily with the Redirect option set to Tax, Tax set to City Tax and the Reservation Account Type set to Accomm, demonstrating tax-only redirection for those rates.

 

  1. Select 'Save/Exit'.
    Screenshot of the Charge Redirection grid in RMS showing a redirect option of Rate with account mappings where Rate and Packages are set to Accomm, Additionals to Extras and Tax to Accomm, summarising how all components will post to specific reservation account types.

 

 

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