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Add groceries to Guest Portal preferences

Preferences enable guests to select from a list of assigned items - such as room features, amenities, or service options - when interacting with the Guest Portal.

Overview

Groceries can be included as an option for guests to select using Guest Portal Preferences.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

Guide

In the side menu of RMS, go to Setup > Lookup Tables > Groceries.

Select 'Add'.
Enter the Grocery Description.
Select 'Save/Exit'.

Guest Portal Setup

Grocery options can be made available to guests for selection using Guest Portal Preferences.

Guests can then make their personal selections when using the Guest Portal.

Screenshot of the Guest Portal Preferences page in RMS showing the grocery items available for the guest to select

Selection Visibility

Any preferences submitted via the Guest Portal will automatically appear in the reservation under:

Correspondence tab
Reservation Note
As a Reservation Message

An email notification will also be sent to the Property's designated email address

Annotated screenshot of the Reservation Correspondence tab in RMS highlighting the Preferences message and email entries logged after submission

Annotated screenshot of the Reservation screen in RMS highlighting the Reservation Note with the guest's submitted preferences

Screenshot of the Unread Messages window in RMS showing the guest preferences message for a reservation

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