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Guest Portal Preferences

Overview

Preferences empower Properties to offer guests the ability to make personalised arrangements for their stay. These selections - made through the Guest Portal - can include room features, optional extras, or special amenities, allowing Users to tailor the experience to each guest’s needs and expectations.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: An email will be sent to the Property advising of any Preferences a guest has made, and also displayed within the Reservation.

 

Guide

In the side menu of RMS, go to Setup > Portal Access > Guest Portal.

  1. Navigate to the Preferences tab.
  2. Select Show Preferences.
  3. Enter an Introduction.
  4. Enter a Preference Description.
  5. Select Preferences to include and choose the > button..
    Repeat Steps 4 & 5 for all required Preferences.
  6. Select Save.
    Annotated screenshot of the Guest Portal Setup Preferences screen in RMS with the Show Preferences option, Introduction, and furniture preference lists highlighted

 

 

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