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Exclude Travel Agents from Guest Portal payment

Overview

Reservations with the selected Travel Agent will not prompt the guest for payment in the Guest Portal during Pre Check-in or Self Check-in.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Guide

In the side menu of RMS, go to Setup > Portal Access > Guest Portal.

  1. Navigate to the Check-in tab.
  2. Select the Digital Check-In Settings tab.
  3. Select the Travel Agents and choose the > button.
  4. Select Save.
    RMS Guest Portal setup screen on the Check-in tab with the Digital Check-In Settings sub-tab selected, showing a list of Travel Agents and the > button used to move selected agents into the Excluded list so their reservations are not prompted for payment, with the Save button highlighted.
     

 

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