A Booking Source Contact is an individual associated with a Booking Source, added to help make communication and follow-up easier.
Overview
A Booking Source is a Lookup Table used to identify and report on the origin of a reservation - such as an OTA, travel agent, or corporate partner.
Adding Booking Source Contacts helps streamline communication with key individuals tied to the reservation source, such as agents or coordinators.
Key Features
The 'Contact' and 'Booker Contact' fields can be added to the Reservation Screen via Field Maintenance, allowing users to easily link a specific contact to a reservation.
Booking Source Contacts can also be used as Merge Fields in Form Letters, enabling tailored and personalised correspondence.
to link a specific contact to a reservation easily
Guide
In the side menu of RMS, go to Setup > Lookup Tables > Booking Source.
- Select 'Edit' on an existing Booking Source.
- Navigate to the 'Contact' tab.
- Select the 'Add' icon.
- Enter the Contact Information.
Select a Grouping (Optional). - Select Save/Exit.
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