This article will cover the steps to add custom labelled user fields on the Area to a Form Letter.

Overview

Merge fields can be used in Form Letters to populate data based on the guest and reservation it is being sent to.

Additional User Defined Fields are available for an Area in System Labels, which will become available on the Area setup.

These fields can be used with corresponding merge fields in Form Letters or SMS template messages to deliver additional information to guests, such as WiFi access details or lockbox codes.

Guide

In the side menu of RMS, go to Setup > Correspondence > Form Letters.

1. Select 'Edit' on an existing Form Letter.
   
    
2. Place the cursor in the Form Letter.
3. Select the Merge Table 'Area'.
4. Select the required Spare Fields.
   
    
5. Select 'Save/Exit'.