This article reviews the configuration settings for Sundry Charges that influence their visibility on reservation accounts

Overview

Sundry Charges are incidental charges used in RMS for transactions not covered by Receipts or Rates. They can be applied to a variety of scenarios, including:

• Add Ons

• Credit Notes

• Commissions

• Transfers

• Job Maintenance

• Meals

• POS Lite

• Refundable Charges

• Rental Fees

• Requirements

• Other one-off charges

Users will be unable to apply a Sundry Charge to a Reservation or Guest Account if:

• The GST Type is set to 'Rent'

• The Sundry Charge is configured for a specific property (and the reservation is for a different property)

• The Sundry Charge is marked as 'Inactive'
   

Common Causes & Solutions 

If a Sundry Charge was configured incorrectly, the System Administrator can update its settings to ensure it is available for incidental charges in RMS.

Sundry Charge GST Type

A Sundry Charge with the GST Type set to 'Rent' can only be used with Repeat or Periodic Charges.

For incidental charges, the Sundry Charge must have one of the following GST Types:

• Full GST Applies

• GST Free

• GST Divisor Override

Once a Sundry Charge has been used on an account, its GST Type cannot be changed.

If a Sundry Charge was created with an incorrect GST Type and has already been used, it should be set to 'Inactive', and a new Sundry Charge should be created with the correct GST Type.

Visual Guide

In the Side Menu of RMS, go to Setup > Accounting > Sundry.

1. Click the   Edit icon on the Sundry.
   

    

2. Select the GST Tax Type dropdown.
   

    

3. Choose GST Tax Free or Full GST Tax Applies as required.
4. Select Save/Exit to store the changes. 
   

Inactive Sundry Charge

A Sundry Charge set to 'Inactive' will not be available for selection on a Reservation or Guest Account.
To make it available, the Sundry Charge must be set to 'Active'.

Visual Guide

In the Side Menu of RMS, go to Setup > Accounting > Sundry. 

1. Select the Edit icon on the Sundry.
   

    

2. Toggle the Active setting.
3. Select Save/Exit to store the changes.
   

Property Specific Sundry Charge

A Sundry Charge configured for a specific property will not be available for selection on accounts linked to other properties.

To make the Sundry Charge available across multiple properties, you can add additional properties to its configuration.

Visual Guide

In the Side Menu of RMS, go to Setup > Accounting > Sundry.

1. Select the Edit icon on the Sundry.
    

    

2. Navigate to the Properties menu.

3. Click the Add icon.
    

    

4. Highlight a Property.

5. Click the Allocate icon.
   

    

6. Select Apply/Exit to apply the changes made.
   

    

7. Click Save/Exit.

   

   ✎ Please Note: The Sundry Charge will now be available for selection on the allocated Properties.

   

    

   Sundry Charge Does Not Allow Manual Posting

   A Sundry Charge marked as "Do Not Allow Manual Sundry" will not be available for selection on a Reservation or Guest Account.
   
   To enable selection, this setting must be updated to allow manual use of the Sundry Charge.
   

    

   Visual Guide

   In the Side Menu of RMS, go to Setup > Accounting > Sundry. 

   1. Select the Edit icon on the Sundry.
      

       

   2. Deselect the Do not allow manual Sundry setting.
   3. Click Save/Exit to store the changes.
      
   ✎ Please Note: The Sundry Charge will now be available for selection when creating charges on accounts.