Troubleshooting reports not opening in RMS.

Overview

On occasion, a report may not open in the Internet browser after the User selects 'Build'. This can be caused by pop-ups being blocked in the Internet browser in use.

Pop‑ups are blocked mainly to protect users from spam, malware, and unwanted interruptions.

Users can allow pop‑ups for specific trusted sites.

Browsers

Select your browser below for pop-up unblocking instructions.

Google Chrome

Mozilla Firefox

Microsoft Edge

Safari

Example

Check the address bar in the browser to ensure pop-ups have not been blocked.

Enable pop-ups for reports.rmscloud.com 'Always'.