Overview

The System Administrator is a nominated user responsible for the configuration and maintenance of the setup and the point of contact for system information.

This RMS User is selected as the System Administrator in the Property Contacts and should be assigned a Security Profile providing them access to the required setup items.

By default, for new customers, the system user 'Manager' will also be considered as a System Administrator.

Manager

The default System Administrator in RMS is the user profile of 'Manager'/User ID 1. 

New clients setting up RMS for the first time will be provided the user credentials for this 'Manager' user and should change the password after logging in for the first time.

The 'Manager' user has access to all functionality available in RMS, and this can not be changed. This is provided to facilitate initial system configuration.

It is strongly advised that the Manager login is not used for daily use and all staff requiring access to RMS should be setup with individual user profiles, with an individual user nominated as the Property's System Administrator.

System Administrator

The System Administrator in RMS and the RMS Help Centre refers to the user nominated as the System Administrator Contact for a property.

The user nominated as the System Administrator in RMS will be responsible for the maintenance of the system setup in the RMS database and will be used as the point of contact by RMS on matters relating to system setup and critical system notifications.

Properties may choose to nominate additional users to have access to setup menus in RMS and refer to these persons internally as 'System Administrators' without authorising them as the primary System Administrator to RMS.

To create a System Administrator, you will need to create a User with a high-level Security Profile access and nominate them as the System Administrator under Contacts in the side menu of RMS.