Overview

Scan2PMS captures a guest's identification or passport document at the front desk and uploads the scanned image directly into RMS.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

How it works

From the guest profile, staff select Scan ID, choose the connected scanner and document type, and scan the document. TTI Technologies then updates the matching guest profile with the captured details and attaches the scanned document image to the correspondence tab of the associated reservation.

Supported functions

• ID / passport document scanning at the guest profile
• Guest profile field updates from scanned document data
• Document image attachment to reservation correspondence

RMS requirements

Before connecting this integration, ensure the following conditions are met in RMS.

Setting up the ID scanner

In the side menu of RMS, go to Setup > Lookup Tables > Passport Scanners.

1. Select Add.
2. Select the Property.
3. Enter the Description.
4. Enter the Device URL. TTI Technologies will provide this during setup.
5. Select Save/Exit.

Configuring Field Maintenance

After activating the Adria Scan module, specific fields must be visible in the RMS Guest Profile configuration. If these fields are not enabled, the scanner will connect but document data will not record correctly against the guest profile.

The required fields vary depending on the document type you intend to scan. Refer to the table below for the fields that must be active for each document type.

How to Enable Fields in RMS

In the side menu of RMS, go to Setup > Users > Field Maintenance.
See the Field Maintenance article for more information.

Important! If the required Field Maintenance fields are not enabled, scanned data will not save correctly to the guest profile - even if the scan itself appears successful.

How to use

Once the module is activated, Field Maintenance is configured, and the scanner is set up and connected, staff can scan guest documents directly from within RMS.

Open the Guest Profile.

1. Click the 3 dots ( ⁞ ).
2. Select Scan ID.
3. Select the Scanner.
4. Select the Document Type.
5. Select Scan.

How to connect

1. Activate the TTI Technologies integration module
   Go to the Module Market and activate the TTI Technologies integration module.
2. Request API credentials
   Once activated, submit a support ticket to RMS Customer Support to request your clientId & webservice password.
3. Complete setup
   Provide the credentials to the TTI Technologies team to complete configuration and testing.

Contacts

For questions or support related to this integration, contact the TTI Technologies team directly.