How to Find the Origin and Destination Account of Transfers in RMS.
Overview
A Transfer is an account action used to move a credit or debit balance - or selected charges - between a Guest, Company, Travel Agent, or Reservation Account. This can be done through either a Balance Transfer or a Charge Transfer.
Reservation Accounts can include up to five account types:
Account 1
Account 2
Gas
Electricity
Water
When a Transfer is completed:
The origin account will display the destination account number
The destination account will display the origin account number
To locate transferred funds or charges, use Quick Account Access to open the relevant account.
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Visual Guide
In the side menu of RMS, go to Accounting > Quick Account Access.
- Choose the "Open Account" option from the action menu.
- Enter the Search Criteria for the account.
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Select the "Go To Account" icon.
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Document the Destination Number on the transfer transaction (In this example, the destination account number is 23052.).
- Navigate back to Quick Account Access (Accounting > Quick Account Access), then Enter the Account Number.
- Select the "Go To Account" icon to open the destination account.
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