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Add a photo to a guest profile

The Photo tab on the Guest Profile enables saving an identification photo on the guest record.

 

Overview

A single photo can be saved on the Guest Profile 'Photo' tab with additional attachments recorded on the Correspondence tab if required.

Guest identification scanned using Adria Scan or uploaded by the guest using the Guest Portal will be saved to the Guest Profile 'Photo' tab.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

★ Tip: Image must be less than 500KB.

 

Guide

Open the Reservation in RMS.

  1. Click on Guest No.
    Screenshot of a reservation in RMS showing the Guest No. field as a clickable link, with the Guest No. highlighted to indicate how to open the Guest Profile.
     
  2. Navigate to the 'Photo' tab.
  3. Select 'Add Photo'.
    Select the Image and choose 'Open'.
  4. Select 'Save/Exit'.
    Screenshot of the Guest Profile in RMS with the Photo tab selected, showing the Add Photo button, a selected image preview and the Save/Exit button highlighted to save the identification photo on the guest record.

 

 

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