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Secondary Guest

How to add a Secondary Guest to a reservation in RMS.

 

Overview

Secondary Guests are additional Guest Profiles added to a reservation.

Additional Guest information can be viewed on the 'Guest' tab of the reservation and enables sending correspondence to one or more occupants of the Area at the same time.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

Guide

Open the Reservation in RMS.

  1. Navigate to the 'Guest' tab.
  2. Select 'Add'.
    Reservation window in RMS with the Guest tab selected, showing the primary guest details and an Add button highlighted to include an additional (secondary) guest on the reservation
     
  3. Enter the Guest Details or use Smart Search to add an existing Guest Profile.
  4. Select the Area to add the Guest to.
  5. Select 'Allocate/Exit'.
    Add Guest to Reservation dialog in RMS displaying fields for guest details or a Smart Search option to select an existing Guest Profile, plus an Area selection dropdown or list, with the Allocate/Exit button highlighted to add the secondary guest
     
  6. Select 'Save/Exit'.
    Reservation screen in RMS after saving, on the Guest tab, showing both the primary guest and the newly added secondary guest listed for the same area, with Save/Exit available to close the reservation
     

 

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