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Cancellation List Report

Overview

The Cancellation List Report provides a list of all cancelled and no-show reservations within a period.

The Cancellation List can be generated to include Reservations with an Arrive Date in the selected date range that are in Cancelled and/or No Show status.

Two tiers of grouping options provide the ability to generate the report with data displayed by Property, Property State and/or Business Lost.

The Cancellation List can be generated to exclude Maintenance Reservations that are in Cancelled status.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.


The Cancellation List includes the following information.

Report Column Description
Reservation Number Unique identifying number for the Reservation.
Guest Name Full name of the Primary Guest on the Reservation.
C/NS Reservation Status of Cancelled or No Show.
C - Cancelled
NS - No Show
Area Area assigned to the Reservation.
Booking Source Booking Source selected on the Reservation.
Average Base Rate Total Base Rate divided by the number of nights on the Reservation.
Accomm Revenue Posted Value of Rate charges created on the account.
Balance Current Account Balance on the Reservation.
Arrive Arrive Date on the Reservation.
Depart Depart Date on the Reservation.
People Number of Guests on the Reservation.
Date Can / No Showed Time and date the Reservation Status was set to Cancelled or No Show.
Lead Time Number of days ahead of arrival the Reservation Status was changed.
Cancellation Reason Cancellation Reason selected by the user when changing the Reservation Status.
Who Can / No Showed User that changed the Reservation Status.

 

Guide

In the side menu of RMS, go to Reports > Daily > Cancellation List.

  1. Select by Cancellation/No Show Date or Arrival Date and set the Date.
  2. Select the Categories.
    Select the Sort By option (Optional).
    Select More Options for additional report options (Optional).
  3. Select Build.
    RMS Cancellation List report selection screen under Reports > Daily > Cancellation List showing options to run the report by Cancellation/No Show Date or Arrival Date with a Date Range selector, a Categories selector to choose which categories to include, an optional Sort By dropdown, and a More Options button for extra filters, with the Build button used to generate the Cancellation List of cancelled and no show reservations.
     

 

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