Overview of the Out of Order Feature in RMS and usage guide.
Overview
The Out of Order (Maintenance) Utility allows properties to efficiently manage maintenance tasks for Areas within RMS. An Out of Order reservation can be created to take an Area offline, preventing any new reservations. Notes can be added to the reservation to specify the reason for the offline status, and a date range can be set to determine the duration of unavailability.
Once the Out of Order reservation is released, the Area will be set to 'Inspect' status, notifying Housekeepers that attention is needed. This also marks the end of the offline period, allowing the Area to accept new reservations and assignments.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Guide
In the side menu of RMS, go to Utilities > Out of Order.
- Select a Property.
- Select Add.
- Select a Date Range.
- Highlight the Area(s) for Out of Order Maintenance.
- Choose the
'Allocate' icon.
(Optional) Enter a Note. - Select Save/Exit.
★ Tip: An Out of Order Maintenance Reservation will block availability for the Areas during the selected date range or until the Maintenance Reservation is released.
⚠ Important: The Out of Order Reservation Maintenance Reservation must be 'Released' or 'Cancelled' to update the Area Status to Maintenance Inspect.
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