Information
Payment Schedules allow payments to be scheduled over multiple payments and paid via CC Token, Pay By Link or manually via the Payment Schedule processing screen.
Direct Debit setup allows for the generation of an EFT file that can be uploaded to the merchant bank to process payments.
The Automated Payments report will show the payment status for both Payment Schedules and Direct Debits.
The report can be used to identify successful and failed transactions, and has date range, Group By and Sort By options to build to the Property specifications.
★ Tip: Tip - use the
icon to add the reports to the Users Favourites menu.
✒ Please Note: RMS has multiple Direct Debit functions. Select the option that matches your property setup:
- Direct Debit Setup (Guest Profile) - Configure bank account or saved card details on a Guest Profile to enable automated payments.
- Direct Debit (Bank File) - Generate an EFT file to upload to your merchant bank; the bank processes payments from guest bank accounts. Available to all properties.
- Direct Debit via RMS Pay - Charge a guest's saved payment token directly through RMS Pay in real time. UK properties: includes BACS Direct Debit (being phased out).
- Charge Credit Card (Payment Gateway) - Bulk charge guest credit card tokens in real time using an existing third-party payment gateway.
- Direct Debit via GoCardless - Collect payments directly from a guest's bank account using an authorised GoCardless mandate. Currently available in Australia and New Zealand.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Guide
Go to Reports > Management > Financial > Automated Payments Report.
- Select 'By Payment Schedule' or 'By Direct Debit'.
- Select the 'Date Range'.
- Select the 'Category'.
- Select the 'Payment Status'.
Optional: set 'Group By'.
Optional: set 'Sort By'. - Click 'Build'.
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