What are Area Status and how are they used?

Overview

Area Status is a Housekeeping module feature that tracks the current state of each area based on reservation movements and housekeeping activities.

System Area statuses are colour-coded and can be viewed at a glance on the Clean Screen and Booking Chart with the Housekeeping setup determining the behaviour on reservation check-in when an area is in 'Vacant Dirty' status.

Custom Clean Statuses are optional statuses you can create to replace or supplement the system statuses.

The Clean Screen can be used to view and update the status of areas as cleaning tasks are completed.

Area Status can be updated from three locations: Clean Screen, Booking Chart, or the Staff Portal.

System Area Status

RMS includes five default system Area Statuses that work automatically with your reservations and maintenance -

Custom Area Statuses

When to use Custom Area Statuses:

• When your Property's housekeeping workflow requires more specific or granular status options.
• Your property has multiple levels of cleanliness or inspection (e.g., Quick Clean, Deep Clean, Inspection Required)
• Custom names that match your Property terminology

Guide

In the side menu of RMS, go to Setup > Housekeeping > Area Statuses.

1. Select 'Add'.
   
    
2. Enter a Status Description.
3. Enter a Booking Chart Code.
   Select the 'Dirty' checkbox (Optional).
   Navigate to the 'Properties' tab, to assign the Task to specific Properties (Optional).
4. Select Save/Exit.
   
    

Activate and Allocate Custom Area Statuses

After creating custom statuses, you must allocate (assign) them to specific properties so they are available for use:

In the side menu of RMS, got to Setup > Property Options > Property Information.

1. Select Edit on an existing Property.
   
    
2. Navigate to the Housekeeping tab.
3. Select the Custom Statuses tab.
4. Select Use Custom Clean Statuses.
5. Select the Custom Area Statuses for any required options.
6. Select Save/Exit.