Set up the Rego/Access No's tab so Front Desk users can record guest vehicle registrations and Boomgate Access Numbers on a reservation.
Overview
A Boomgate is a barrier used in traffic control systems, typically at the entry or exit point of a property such as a car park or security gate. Boomgate access control in RMS determines the format of Boomgate Access Numbers, the Access Code Slip template, and the interface options used to communicate with a physical boomgate.
Vehicle registrations and Access Numbers are recorded against a reservation on the Rego/Access No's tab. Displaying this tab lets a property record which vehicles belong to a reservation, identify vehicles that should not be on-site, and issue access codes to guests.
Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Prerequisites
The Rego/Access No's tab can be used to record registrations and access numbers without any additional module.
Tip! A subscription to the Boomgate module is required if integrating with a physical boomgate.
Which Checkbox to Use
The Rego/Access No's tab is controlled by two separate checkboxes on the same setup screen. Selecting either checkbox displays the tab in the reservation side menu. Each checkbox enables a different column on the tab, and adds a different search option to Reservation Search.
- Select Show Reg No's to record guest vehicle registrations against a reservation and to search for a reservation by registration number.
- Select Show Access No's to issue Boomgate Access Numbers to guests and to search for a reservation by access number.
- Select both if the property records vehicle registrations and issues Boomgate Access Numbers.
| Checkbox | Column shown on the tab | Reservation Search option added |
|---|---|---|
| Show Reg No's | Rego | Rego No |
| Show Access No's | Access No | Access No |
Please Note! If neither checkbox is selected, the Rego/Access No's tab is not available on the reservation and does not appear in the side menu.
Display the Rego/Access No's Tab
In the side menu of RMS, go to Setup > Property Options > General Information.
- Navigate to the 'Reservation Defaults' tab.
- Under 'Additional Tabs', select the checkbox 'Show Reg No's', 'Show Access No's', or both.
- Select Save/Exit.
Tip! After saving changes to the setup, Users should log out of RMS and then
Log back in to ensure the database updates and reflects the modifications.
Record a Registration or Access Number
Open a reservation and select Rego/Access No's from the reservation side menu. The tab lists one row per vehicle or access code held against the reservation, using the following columns.
| Column | Details |
|---|---|
| Guest Name | The guest the record belongs to. If no guest details are entered, the Primary Guest on the reservation is used. |
| Mobile | The mobile number used when sending an Access Code by SMS. |
| Rego | The vehicle registration number. Shown when 'Show Reg No's' is selected. |
| Access No | The Boomgate Access Number issued to the guest. Shown when 'Show Access No's' is selected. |
| Access Zone | The zone the access code applies to, or '(All)' for all zones. |
| Expiry | The date and time the access code stops working. |
| Status | The current status of the record. |
| Note | Free text held against the record. |
Search for a Reservation by Rego No
Once 'Show Reg No's' is enabled, a Rego No option is added to the Reservation Search field list.
- Select the Reservation Search icon in the Toolbar Menu.
- Select Rego No from the list of search fields.
- Select the required Reservation Status checkboxes. Departed and Cancelled reservations are not included unless their checkboxes are selected.
- Enter the registration number and select the Search icon or press Enter.
Important! The Rego No search only matches registration numbers entered on the Rego/Access No's tab of the reservation. A registration recorded anywhere else will not be returned by this search.
The Car Registration field that can appear on the Guest or Reservation details is a separate field, controlled by field maintenance. A registration entered there is not copied to the Rego/Access No's tab and is not matched by the Rego No search. The same applies to a custom field created to hold a registration number.
Please Note! The search results grid always includes a Rego No column, even when the Rego No search option is not available. Seeing that column does not mean the search option has been enabled.
Troubleshooting
| Symptom | What to check |
|---|---|
| The Rego/Access No's tab is not in the reservation side menu. | Neither 'Show Reg No's' nor 'Show Access No's' is selected. Enable one, save, then log out and back in. |
| Rego No is not in the Reservation Search field list. | 'Show Reg No's' is not selected, or you have not logged out and back in since it was enabled. |
| A Rego No search returns no results for a registration you can see on screen. | The registration is held somewhere other than the Rego/Access No's tab, such as a Car Registration field or a custom field. Only registrations on the tab are searchable. |
| A Rego No search returns no results for a past or cancelled booking. | The Departed and Cancelled Reservation Status checkboxes are not selected in Reservation Search. |
Related Articles
- Set up the Boomgate module
- Setup Auto Boomgate Access Number
- Quick Add Boomgate Access Numbers
- SMS Boomgate Access Code from a Reservation
- Boomgate Status Report
- Reservation Search
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