This guide explains how to join RMS Community and submit a product suggestion, which now replaces the Suggestion Box as the place to share ideas for future RMS enhancements.

Overview

Product suggestions and feature requests are now made through RMS Community, a free online platform for RMS customers. In RMS Community you post your idea as a discussion and tag it as Product Feedback, so the RMS team and other customers can see it, react to it, and comment on it.

RMS Community is available at community.rmscloud.com and can also be opened from the top navigation on the RMS website. Membership is free.

About RMS Community

RMS Community launched on 30 June 2026 as a free online space for RMS customers worldwide. It brings customers, partners, and the RMS team together in one place to share knowledge and shape the product. The community is organised into:

• Ask the Community - ask other RMS users for tips and advice.
• Member Lounge - introduce yourself and share industry discussions and best practice.
• News & Announcements - product updates, industry reports, and webinars from RMS.
• Events - webinars and community sessions, including Q&A sessions with RMS leadership and external industry speakers.
• Groups - smaller spaces for members with shared interests.

Product suggestions are posted as discussions and tagged Product Feedback so they can be found in one place.

Join RMS Community

RMS Community uses its own membership, separate from your RMS login. If you are new to the community, create a free account first.

1. Go to community.rmscloud.com and select Register in the top right of the page.
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3. Complete the registration form. Email, Username, and Password are required. If you are a current RMS customer, add your RMS Client ID so the RMS team can identify you. This is private and is not shared with other members. You can also add your company, job title, location, and property type.
4. Complete the security check, agree to the terms of service, then select Sign Up.
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6. Open the RMS Community Welcome Aboard email and select Confirm My Email Address to verify your account. You can then sign in.
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How to submit a suggestion

1. Sign in to RMS Community.
2. Before posting, use the Search box to check whether your idea has already been raised. If it has, react to and comment on the existing suggestion rather than creating a duplicate.
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4. To raise a new suggestion, select New Post, then New Discussion.
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6. Select Choose Category and pick a category, such as Member Lounge or Ask the Community.
7. Enter a clear Discussion Title, then describe your suggestion in the Body, including the problem it solves.
8. In the Tags field, add the Product Feedback tag. A tag is required. You can add other relevant tags too, such as Customer Feature.
9. Optionally, choose an option under Announce Post.
10. Select Post to publish your suggestion.
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What happens next

Once your suggestion is posted, other members can react to it and add comments. The more support and discussion a suggestion attracts, the more visible it becomes to the RMS product team, who monitor Product Feedback for ideas to consider in future development.

Related links

• RMS Community