The Manual Pre Authorisation Report lists reservations scheduled to be in-house on a selected date that have a manual pre-authorisation amount calculated, but no pre-authorisation token created against the reservation.

Overview

A Pre-Authorisation is a temporary hold placed on a guest's credit card to confirm funds are available for expected or incidental charges. Where an automated pre-authorisation has not been captured against the reservation (for example, the reservation was made without a valid card, or a pre-authorisation token has not yet been created), RMS calculates a manual pre-authorisation amount so the property can secure the funds at or before check-in.

The Manual Pre Authorisation Report provides a single list of these reservations so front office staff can follow up with the guest or capture the pre-authorisation manually.

The report will display all reservations due to be in-house on the selected date that have a manual pre-authorisation amount calculated and no pre-authorisation token created.

Information

The manual pre-authorisation amount for each reservation is calculated using the Pre-Authorisation Calculation configured for the property. This can be a fixed amount, a percentage of the reservation total, or a per-night value, depending on the property's setup.

Access to this report is controlled by the Manual Pre Authorisation report option in the user's Security Profile.

Guide

Have this information ready:

• The date you want to check reservations for.
• The reservation statuses you want to include (for example, Arrived, Confirmed).

In the side menu of RMS, go to Reports > Accounting > Manual Pre Authorisation.

1. Select the Reservation In House On date.
   (Optional) Choose a Sort By option.
   (Optional) Choose the Reservation Status to include.
2. Select Build.
   

Report Options

Report Columns

Related Articles

• Pre-Authorisation
• RMS Pay Pre-Authorisation Calculation
• Token Pre Authorization Report
• Release Pre-Authorisation