Skip to main content
Sign in Submit a Ticket

How can we help?

Setup Classifications for Guests

Overview

Guest Classification enables properties to group Guests based on key attributes such as stay history, preferences, and booking type.

This strategic segmentation allows Users to:

  • Personalise service based on guest expectations
  • Target marketing campaigns more effectively
  • Streamline operations by anticipating guest needs
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

Guide

In the side menu of RMS, go to Setup > Lookup Tables > Classification.

  1. Select 'Add'.
    RMS Classification lookup table screen showing a list of existing guest classifications and a toolbar with an ‘Add’ button highlighted, indicating how to create a new Guest Classification.
     
  2. Enter the name of the Classification.
  3. Select 'Save/Exit'.
    Add Classification window in RMS displaying a text field to enter the Classification name and a Save/Exit button to save the new guest classification and close the window.

 

 

Related to:

Was this article helpful?

We're sorry to hear this article was not helpful, please let us know why here, so we can make it better.

Thanks for the positive feedback! We'd love to hear more, let us know here.

Return to top

Related articles

Comments

0 comments

Please sign in to leave a comment.

Contact us