The Second Deposit Processing utility allows bulk processing of second deposit payments for multiple reservations using an existing credit card token (CC Token).

Overview

Deposits are payments collected to secure or confirm a reservation. Second Deposits are an optional feature that can be enabled to allow the setup and processing of a follow-up deposit after the initial deposit has been collected for a reservation.

Second Deposits can be configured on the Rate Type, Derived Rate Type, or Rate Table, with the due date based on one of the following:

• A specific number of days after the initial deposit is taken

• A set time after the reservation is created

• A certain number of days before the reservation arrival date

The Second Deposit Processing utility allows bulk processing of second deposit payments for multiple reservations using an existing credit card token (CC Token).

Reservations will only appear in the Second Deposit Processing utility if all of the following conditions are met:

1. The reservation account has a debit balance

2. A valid CC Token is stored on the guest profile

3. The Credit Card Consent field on the guest profile is set to "Yes" 

Please Note! The Second Deposit can not be Manually Edited on a reservation due to the Second Deposit Calculation Rules. Eg, 25% of Total Rate. 

Please Note! Some Users may not see or have access to the functions mentioned in this article. CLICK HERE to find out more.

Activation Steps

In the side menu of RMS, go to Setup > Accounting > Accounting Options.

1. Navigate to the Reservation Rules menu.
2. Select the Second Deposit Required checkbox.
3. Save/Exit.
   

Please Note! Please log out of RMS and log back in to ensure the changes take effect. 

Once logged in, you can set up a Second Deposit on the applicable Rate Type, Derived Rate Type, or Rate Table.

Second Deposit Processing

In the side menu of RMS, go to Utilities > Second Deposit Processing.

1. Choose a Property.
2. Select the Categories.
3. Select a Date Range.
4. Click Search.
5. Select the checkbox for the Reservations.
6. Select Process.
   
    
7. Select 'Yes' to confirm.
   
    

Please Note! The Second Deposit will be charged to the credit card token linked to the Primary Guest on each selected reservation.

Tip! Properties using Total Rate can enable Rate Creation on Reservation Creation to automatically set the reservation account to a debit balance, allowing Second Deposit Processing to occur prior to the guest’s arrival.