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Modify Reservation Dates

Change the Arrive or Depart Dates on an existing reservation in RMS.

 

Overview

Reservation dates refer to the specific time period a guest has booked to stay at a property.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: Only users with the Security Profile options to 'Modify Arrive/Depart Dates' will be able to change the dates on a reservation. Rate Recalculation will occur automatically unless the Base Rate or Total Rate is overridden.

 

Guide

Open the Reservation in RMS.

  1. Select the Arrive or Depart Date field.
  2. Select the required Reservation Dates
  3. Choose 'Apply'.
    Annotated screenshot of the Reservation screen in RMS highlighting the Arrive and Depart date fields and the open date picker calendar used to select new reservation dates
     
  4. Select 'Save'.
    Annotated screenshot of the Reservation screen in RMS highlighting the Save icon in the top toolbar
     

  5. Select the required 'Recalculate the Rate' option.
    Annotated screenshot of the Recalculate the Rate confirmation dialog in RMS highlighting the Yes button
     

     

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