Replace Guest is a feature on the Reservation to change which Guest Profile is associated. 

Overview

A Guest Profile is the record of guest information for a person who has booked or stayed at the property.

Using Replace Guest will remove the current Guest Profile from the Reservation and replace it with the selected Guest Profile and can be used to change who will be staying at the property without overriding the existing Guest Profile.

Changing the Guest Details on the Reservation will update the associated Guest Profile with the new information entered.

Secondary Guests can be added to associate multiple Guest Profiles to the same Reservation.

Replace Guest can be used before or after a Reservation has been saved for the first time.

Guide

Open the Reservation in RMS

1. Select the 'Guest Options' icon on the Guest Details.
2. Select 'Replace Guest'.
   
    
3. Search for an existing Guest Profile or enter New Guest Details.
4. Select the Guest (if replacing with an existing Guest).
5. Select 'Replace/Exit'.
   
    

6. Select 'Save/Exit'.