Use the STR Global integration to automatically send daily forward and historical performance data from RMS to STR, giving you consistent, comparable market intelligence without manual file creation.

Overview

STR Global provides business intelligence tools that deliver insights into market and competitor trends.

The Revenue Analytics – STR Global interface is available to RMS customers at no additional RMS fee. Once activated, RMS automatically sends two exports to STR each night:

• Forward Reservations

• Historical Data

These exports are sent at STR’s required times per region.

Export Details

Forward Reservations Export

The Forward Reservations export includes all reservations for the next 365 days, with:

• Unique Property Identifier

• Forward Date

• Property Available Areas

• Property Total Areas Booked

• Transient Areas Booked

• Group Areas Booked

• Property Name

• Complimentary & House Reservations

Historical Data Export 

The Historical Data export is generated for the current date and the previous seven days, with:

• Unique Property Identifier

• Data Date

• Property Areas Available

• Property Areas Sold

• Property Accommodation Revenue

  • Accommodation Revenue is Operational Revenue and is provided to STR as net figures.

• Total Revenue

• Food & Beverage Revenue

  • F&B Revenue follows Operational Revenue calculations for charges where the General Ledger Account Code is allocated to a grouping labelled Food & Beverage (or a common variation).

• Currency Code

• Property Name

• Complimentary & House Reservations

Enabling STR Global in RMS

Before enabling STR Global in RMS, please contact us and request activation of the Revenue Analytics interface with STR.

Once Sales confirms the module is activated:

1.  Configure Categories

   1. Navigate to Setup > Category/Area.

   2. Select Edit on an existing Category to open it.

   3. Go to the Category Details tab.

   4. Tick Include in STR Global Interface.

   5. Select Save.
      
       

2. Confirm Area Statistics

   1. In the same Category/Area setup screen, go to the Area tab.

   2. For each Area that should be reported to STR, confirm the Area Statistics are set to Yes.

   3. Select Save/Exit.
      
       

3. Repeat for All Required Categories

   • Repeat the above steps for every Category you wish to include in STR reporting.

After configuration is complete:

• RMS will begin sending the Forward Reservations and Historical Data exports to STR Global each night at the regional time shown above.

• Activation window: It can take 48–72 hours for STR to process and reflect the data after activation.

Sending a One-Time Historical Update to STR (Manual CSV)

In some cases, STR may request a one-time historical data file for past months (for example, when you first enable the interface and STR wants historical performance loaded into their system).

Use the Occupancy report in RMS to generate this historical CSV and email it to STR.

Step 1: Set the Date Range

When running the Occupancy Report

1. In Reservation Between, select either:

   • Last Month, or

   • A specific historical date range (for example, 1st January to 31st January).

2. Ensure:

   • Category: all required categories are selected (typically All).

   • Occupancy by: Category.

   • Area Stats: On.
     
      

Step 2: Configure Report Options

In the More Options section of the Occupancy Report:

1. Set Group 1 to Property.

2. Tick Daily breakdown.

3. Ensure all other parameters remain unticked.
   
    

Step 3: Build and Export to CSV

1. Select Build to generate the Occupancy Report.
   
    

2. When the report opens on-screen:

   • Use the report toolbar to export the report as CSV.
     
      

Step 4 – Email the File to STR

1. Save the exported CSV file and name it clearly, for example: Jan2025.csv or 2025-01.csv.

2. Repeat the same process for each additional month that STR has requested.

3. Attach all CSV files to a new email and send to:
   data_daily@str.com

STR uses these one-time historical CSV files to backfill their system. Ongoing daily data will continue to be provided automatically via the STR Global interface once activated.

When to Use the Manual One-Time Historical Update

Use the manual one-time historical CSV process when:

• STR explicitly requests historical data for past months, and/or

• You are newly activating STR Global, and STR wants historical data to align their reporting with your RMS history.