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In-House Guest report

Information on building and using the In House Guest report in RMS.

 

Overview

The In-House Report is an interactive report that details the reservations currently in-house or expected to be in-house on the selected date and includes two report variations.

Additional report options include the ability to display the Guest's Mobile Number and to select the Type of Reservation to be included as Accommodation, Facility or both.

The Guest Name displayed will be the Primary Guest on the reservation.

When selected, the Guest Mobile Number will be included after the Group Name.

The In-House Report will include the Reservation Number, Guest Name, Group Name, Account Number, Area, Number of Guests, Arrive Date, Depart Date and Total Nights by default.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Report Options

The Reservation In House On version of the report will include all reservations with a reservation stay date matching the selected date.

The Arrived Reservation Status Only version of the report includes all reservations in 'Arrived' status at the time the report is generated and is not based on any reservation stay date.

 

Report Columns

The Detailed In-House Report will include the following: 

Column Description
Res No The Reservation Number associated with the Reservation.
Loyalty Membership Type The Loyalty Membership Type held by the primary guest, if applicable.
Guest Name The Given and Surname on the Guest Profile of the Reservation.
Area The Area selected on the Reservation.
Number of Guests The total Adults, Children and Infants entered as Guests on the Reservation.
Arrive Date The Arrive Date selected on the Reservation.
Depart Date The Depart Date selected on the Reservation.
Nationality The Nationality selected on the Guest Profile of the Reservation.
Company The Company selected on the Reservation.
Travel Agent The Travel Agent selected on the Reservation.
Wholesaler The Wholesaler selected on the Reservation.
Billing The Bill To selected on the Reservation Account.
Guest Status The Guest Status selected on the Guest Profile of the Reservation.
Rate Type The Rate Type selected on the Reservation.
Rate The Nightly Rate value on the Reservation.
★ Tip: Additional Charge Labels that have been selected to ‘Include in Occupancy Count’
will appear on the In House Report. 

 

Guide

In the side menu of RMS, go to Reports > Daily > In House.

  1. Select Reservation In House On or Arrived Reservation Status Only.
    (Optional) Select Group By or Sort By options.
    (Optional) Select More Options for additional report selections.
    Select Show Guest Mobile No (Recommended).
  2. Select Build.
    In House Report screen in RMS showing options to select Reservation In House On or Arrived Reservation Status Only, Group By and Sort By dropdowns, a Show Guest Mobile No checkbox, More Options menu and a Build button
★ Tip: Use Scheduled Reports to automate delivery of the In House Report

 

 

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