Skip to main content
Sign in Submit a Ticket

How can we help?

Reset Housekeeping Schedules

How to Reset Housekeeping Schedules for existing Reservations.

 

Overview

Housekeeping Schedules are automatically created on reservations when initially saved, using the Housekeeping Task setup and can be reset in bulk after making significant setup changes to Housekeeping Tasks.

The Reset Housekeeping Schedules tool has been designed to update existing reservations with any changes to the allocated Housekeeping Tasks.

The Reset Housekeeping Schedules tool can be used to update existing reservations with the new Housekeeping Schedules after changes have been made to existing Housekeeping Tasks; including Task Frequency, Housekeeping Task Allocation, Bed Configuration or Linen.

⚠ Important: Housekeeping task assignments for a reservation are stored for 100 days after departure (or 200 days for Trust Properties). After this period, the assignments are automatically removed to help keep the database optimised.
★ Tip: See the Housekeeping Task Hierarchy for more information on how Housekeeping Schedules are applied to reservations based on where they are setup in RMS.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

The following options are available when using the Reset Housekeeping Schedules tool.

Option Description
All Current & Future Reservations Use this option to update the Housekeeping Schedules on all current and future reservations if the Housekeeping Task Allocation or changes were made on the Property setup.
Category Use this option to update the Housekeeping Schedules on all current and future reservations in a specific Category if the Housekeeping Task Allocation or changes were made on the Category setup.
Area Use this option to update the Housekeeping Schedules on all current and future reservations in a specific Area if the Housekeeping Task Allocation or changes made were on the Area setup.
Exclude Arrived Reservations Keeps the current Housekeeping Schedule on reservations in 'Arrived' status.
Reset Bed Configurations Use this option to update the Bed Configurations on all current and future reservations for the selected option of Property, Category or Area.
⚠ Important: The Reset Housekeeping Schedules tool will override any manual changes made to Housekeeping Tasks, Linen or Bed Configurations (if selected) on current and future reservations.  Past reservations will NOT be affected.

 

Category, Property or Area

In the side menu of RMS, go to Tools > Reset Housekeeping Schedules.

  1. Select the Housekeeping Schedules to reset (All, by Category or by Area).
    (Optional) Select the checkbox 'Exclude Arrived Reservations'.
    (Optional) Select the checkbox 'Reset Bed Configurations'.
  2. Select 'Proceed'.
    Annotated screenshot of the Reset Housekeeping Schedules utility in RMS showing the scope options for All current and future Reservations, Category, and Area, with the radio buttons highlighted
     

  3. Select 'Yes' to confirm.
    Annotated screenshot of the confirmation dialog in RMS asking to confirm resetting the Housekeeping Schedules with the Yes button highlighted

    ★ Tip: A progression indicator will show on screen, and once completed the screen will show the total number of reservations updated.

 

Reservation

Open the Reservation in RMS.

  1. Navigate to the Housekeeping tab.
  2. Click the 3 dots.
  3. Select Reset Housekeeping Schedules.
    Annotated screenshot of the reservation Housekeeping tab in RMS showing the schedule with the Reset to System Defaults and Reset Bed Config options highlighted
     
  4. Select 'Yes' to confirm.
    Annotated screenshot of the confirmation dialog in RMS warning that Housekeeping is about to be reset to System Defaults, with the Reset Bed Config checkbox and the Yes button highlighted
     

 

Related to:

Was this article helpful?

We're sorry to hear this article was not helpful, please let us know why here, so we can make it better.

Thanks for the positive feedback! We'd love to hear more, let us know here.

Return to top

Related articles

Comments

0 comments

Please sign in to leave a comment.

Contact us