This article describes the Ctrip channel connection in RMS, including the data exchanged between Ctrip and RMS.
Overview
Ctrip is an online booking channel that can be connected to RMS via the Channel Manager. Once connected, Ctrip and RMS exchange availability, rate, restriction, and reservation data automatically.
This article outlines which data is sent and received between Ctrip and RMS, and provides a reference for the supported and unsupported functions of the integration.
Key Points
- Ctrip supports single reservations, group reservations, cancellations.
- Email confirmations for bookings made through Ctrip are sent by Ctrip, not by RMS.
Connecting Ctrip to RMS
To connect Ctrip as a channel in RMS, follow the general Channel Connection process. This involves activating the channel in the RMS Channel Manager, mapping your properties, categories, and rate types, and then enabling the connection.
Availability, Rate & Reservation Data Exchange
The following tables show which availability, rate, restriction, guest, and reservation data is sent and received between Ctrip and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability* | 365 Days | |
| Oversell Allotments | Supported | |
| Release Back Time | Not Supported | |
| Rates | Additionals Rates | Supported |
| Currency | Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Supported | |
| Restrictions | Closed to Arrival | Supported |
| Closed to Departure | Supported | |
| Maximum Nights | Supported | |
| Minimum Nights (MLOS) | Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Not Supported | |
| Town/Suburb | Not Supported | |
| State | Not Supported | |
| Postcode | Not Supported | |
| Country | Not Supported | |
| Phone | Not Supported | |
| Not Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Supported | |
| Modification | Supported | |
| Cancellation | Supported | |
| Email Confirmation Sent By | Ctrip | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Supported | |
| Category | Supported | |
| ETA | Supported | |
| OTA Notes | Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
Related Articles
- Channel Agent Commission Setup on a Channel Management Connection
- Channel Connection
- OTA Commission with a NET Multiplier
Comments
0 comments
Please sign in to leave a comment.