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Two Factor Administrator

Overview

Two Factor Administrators are users with Security Profile access to generate backup verification codes for other Users when using Two Factor Authentication in RMS.
Ensure the User nominated to be a Two Factor Administrator can be easily contacted by staff in need of a backup verification code.

★ Hint: Users with an email address saved on their User profile will receive an email with their backup verification code.

 

Setup Administrator Permission

In the side menu of RMS, go to Setup > Users > Security Profiles.

  1. Select 'Edit' on an existing Security Profile.
    Annotated screenshot of the Security Profiles screen in RMS highlighting the edit icon for the System Administrators profile
     
  2. Expand the 'Setup Screens' Function Menu.
  3. Expand the 'Security' Function Menu.
    Annotated screenshot of the Edit Security Profile screen in RMS highlighting the Setup Screens and Security permission groups
     
  4. Select 'Allow' as 'Yes' on the Function 'Two Factor Administrator'.
    Annotated screenshot of the Edit Security Profile screen in RMS highlighting the Two-Factor Administrator permission set to Allow
     
  5. Expand the 'Users' Function Menu.
  6. Select 'Allow' as 'Yes' on the Function 'Allow User to Create/Modify Other Users'.
  7. Select 'Allow' as 'Yes' on the Function 'Users'.
  8. Select 'Save/Exit'.
    Annotated screenshot of the Edit Security Profile screen in RMS highlighting the Users permissions and the Save/Exit button
⚠ Important: Users assigned this Security Profile will be able to create new Users, edit existing Users and generate a Backup Verification Code for other Users in RMS.

 

Provide One-Time Code

Go to Setup > Users > User Information.

  1. Select 'Edit' on an existing User.
    Annotated screenshot of the User Information screen in RMS highlighting the edit icon for a user
     
  2. Select the 'Padlock' icon.
    Annotated screenshot of the Edit User screen in RMS highlighting the icon used to generate a one-time passcode
     
  3. Provide Backup Verification Code to the User.
    Annotated screenshot of the one-time passcode dialog in RMS highlighting the generated passcode valid for 10 minutes

 

 

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